Privacy Policy

This policy applies to all games published by Chaosbloom Games. We respect your privacy. It describes the limited information our games collect, why, and the choices you have. Not every game uses every feature described below — where a game doesn't include ads, analytics, cloud save, or purchases, the related sections simply don't apply to it.

What we collect

Account and cloud save. To save your progress, our games create an anonymous account the first time you play — a random identifier generated for your installation, with no name, email, or password attached. Where a game offers cloud save, we store your game progress (levels completed, in-game currency and items, settings) and your purchase entitlements on our secure servers, hosted on Google Firebase, keyed only to that anonymous identifier. On Android, you can optionally link the account to Google Play Games so you can restore your progress on a new device; when you do, we receive an identifier that lets Google confirm it's you — never your Google password, email address, or contacts. We do not build advertising profiles from this data and we do not sell it.

Gameplay analytics (optional). When you allow analytics, we use Google Firebase Analytics to record events such as app launches, levels you start or complete, in-game progress, and ad interactions. Each event is tied to a randomly generated identifier, not to you personally — it is pseudonymous, not strictly anonymous. Firebase also automatically collects technical context such as your device model, operating-system version, country, and language.

Advertising. Where a game shows ads, we use Google AdMob (the Google Mobile Ads SDK). To deliver, cap, and measure ads, Google and its advertising partners may collect your device's advertising identifier (Apple's IDFA on iOS, Google Advertising ID on Android), an IP-derived coarse region, and information about ads you have seen or interacted with. When you allow personalised ads, this information may also be used to tailor ads to your interests; when you do not, ads are still shown but only based on context.

Attribution and measurement. Where a game runs marketing campaigns, we use Singular, a mobile measurement partner, to understand which ad or referral led you to install the game and to measure in-app events (such as ad and purchase revenue) for those campaigns. To do this, Singular processes your device's advertising identifier, IP address, the anonymous account identifier described above, and device and event information. Singular acts as our service provider and does not use this information for its own advertising. If you decline tracking (iOS App Tracking Transparency) or reset your advertising identifier, attribution falls back to coarse, non-identifying signals.

In-app purchases. Some of our games offer optional in-app purchases. Payment is processed entirely by the Apple App Store or Google Play — we never receive or store your name, card number, or other payment details. To grant what you bought and to guard against fraud and duplicate claims, our servers verify the store's purchase receipt and record a transaction identifier, the product purchased, and the platform, associated with your anonymous account. We do not receive your billing information.

Reminders and notifications. Some games can send you local reminders on your device (for example, that a play session is ready). These are scheduled entirely on your device — no data leaves it and we don't operate a push-messaging server. You are asked for permission before any are shown, and you can turn them off any time in your device settings.

App configuration. To tune game balance and roll out features without an app update, our games fetch configuration from Google Firebase Remote Config. This sends only a Firebase-generated installation identifier; it does not collect analytics or personal information.

Crash and performance data. When a game crashes, your device may send diagnostic information to the platform store (Apple App Store or Google Play) so we can fix bugs.

What we don't collect

• No real name, email address, or password — the account our games create is anonymous, and the optional Google Play Games sign-in never shares your Google password, email, or contacts with us.
• No payment details — purchases are handled by Apple or Google; we never see your card or billing information.
• No microphone, camera, contacts, or photos.
• No precise location — only country-level region derived from your IP address.

How we use this information

We use the limited information we collect to save and restore your game progress across devices, to understand how players experience our games (where they get stuck, which levels resonate), to diagnose crashes, and to show and measure ads — which, alongside optional in-app purchases, fund the free versions of our games. We do not sell your information.

Third parties

Depending on the game, the third-party services we rely on:

Each service has its own privacy practices:

• Firebase Privacy & Security: firebase.google.com/support/privacy
• Google Privacy Policy (covers Firebase and Google Play Games): policies.google.com/privacy
• How Google uses information from sites or apps that use its services (covers AdMob): policies.google.com/technologies/partner-sites
• Singular Privacy Policy: singular.net/privacy-policy
• Apple Privacy Policy: apple.com/legal/privacy

Your choices

Inside the game. On first launch, a game that uses ads or analytics shows a consent prompt (Google's consent management platform, and on iOS the system App Tracking Transparency request). Your answers control:

• Analytics — turns Firebase events on or off. Turning it off also instructs Firebase to delete analytics data already collected from your device, and stops user-level measurement in Singular.
• Personalised ads — switches your ad experience to non-personalised when off, and stops third-party data sharing. Ads are still shown either way.
• Tracking — on iOS, the App Tracking Transparency prompt controls whether Google and Singular may use your advertising identifier. Declining limits ads to contextual and attribution to coarse signals.

You can bring the consent prompt back up at any time to revisit these choices. They are remembered on your device.

Cloud save and account. Linking Google Play Games is optional; you can disconnect the game under Google Play Games' own settings. You can also ask us to delete the cloud data tied to your anonymous account at any time (see EU and UK residents, below).

At the operating-system level.

• iOS: Settings → Privacy & Security → Tracking. Disable "Allow Apps to Request to Track" or revoke permission for the game.
• Android: Settings → Google → Ads. Reset or delete your advertising identifier.
• Notifications: turn reminders off in your device's per-app notification settings.

EU and UK residents (GDPR)

You have the right to access, correct, or delete the limited data tied to your account, and to object to its processing. Because we don't collect any real-world identity information, we identify a request by the anonymous account identifier associated with your installation — please email us with your request and, where possible, that identifier so we can locate your data.

California residents (CCPA / CPRA)

You have similar rights: to know what is collected, to delete it, and to opt out of any "sale" or "sharing" of personal information. We do not sell or share your information for cross-context behavioural advertising outside the advertising and attribution flows described above. You can disable those at any time via the in-game consent prompt (Personalised ads), the iOS tracking prompt, or your device's advertising settings.

Children's privacy

Our games are intended for a general audience and are not directed at children under 13. We don't knowingly collect personal information from children. If you believe a child has used one of our games and you would like their data deleted, please contact us.

Data retention

Your cloud save and anonymous account are kept while your account remains active, so your progress is there when you return; uninstalling the game does not delete this server copy, but you can ask us to delete it at any time. Firebase retains analytics events for 14 months, then deletes them automatically. Singular retains attribution data according to its own retention schedule (see its privacy policy linked above). Locally stored game progress remains on your device until you uninstall the game or delete its data.

International transfers

Google Firebase processes account, cloud-save, and analytics data on Google's infrastructure, which may include transfers outside your country. Singular processes attribution data on its own infrastructure. Where required by law (such as in the EU), these providers have implemented appropriate safeguards — see the privacy documentation linked above.

Changes to this policy

We may update this policy as our games change — for example, when we add or remove an SDK, or release a new game. The effective date at the top reflects the most recent revision. Material changes trigger a re-prompt of the in-game consent screen, so you can review your choices.

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