Privacy Policy

This policy covers all games published by Chaosbloom Games. It describes what our games collect, why, who receives it, and your choices. A section that describes a feature a game doesn't have doesn't apply to that game.

What we collect and why

• Account and game data — an account identifier that isn't linked to your name or email, which our games create automatically (shown as your player ID in the game's settings), your game progress, and on Android, if you're signed in to Google Play Games, your Play Games profile identifier. We use it to save your progress and restore it on another device. We never receive your name, email address, or password.
• Purchase records — transaction details from the app store for in-app purchases. We use them to grant and verify purchases, prevent fraud, keep accounting records, and choose which in-game offers to show you based on your progress and past purchases. Payment details stay with Apple or Google; we never receive them.
• Gameplay and in-app activity — how you play and use the game, including in-game purchases, ads shown, and errors. We use it to understand, balance, and test changes to our games.
• Device information and identifiers — device model, operating system, language, an app-instance identifier, your device's advertising identifiers and related advertising signals, and approximate location (country, region and city) derived from your IP address. We use them for analytics, to deliver and measure ads, and to measure which marketing campaigns bring players to our games.

Gameplay activity, device information and identifiers are linked to your account identifier.

Who receives it

• Google — as our service provider, Firebase and Google Cloud host accounts, cloud saves and purchase records, and provide analytics (including its export to BigQuery), app configuration, and A/B testing. Google AdMob delivers and measures ads and may use data as described in How Google uses information from apps that use its services and the Google Privacy Policy.
• Singular — as our service provider, measures which ads lead to installs and in-game revenue. See the Singular Privacy Policy.
• Apple App Store and Google Play — process in-app purchases.

We do not sell your personal information.

Your choices

In the EU, EEA, UK and Switzerland, analytics, campaign measurement and personalised ads run only if you allow them in the consent prompt on first launch, and you can change your choice at any time in the game's privacy settings. Withdrawing consent stops them and resets the analytics identifier on your device. Elsewhere they are on by default. You can limit ad personalisation and campaign measurement by resetting or deleting your device's advertising ID, or by declining tracking on iOS, and you can ask us to delete your data at any time.

Deleting your data

Email privacy@chaosbloomgames.com with the player ID shown in the game's settings. We delete your account, your cloud save and the analytics tied to your player ID, ask Singular to delete its data for it, and keep purchase records only without the link to your account, for fraud prevention and accounting. Please also uninstall the game, or the progress stored on your device is saved to a new account the next time it starts. We reply within the time the law requires.

How long we keep it

• Account and cloud save — until you ask us to delete them.
• Purchase records — as long as tax and accounting law requires.
• Analytics — without a fixed end date, for as long as we use it to design and balance our games.
• Server logs — 30 days.

EU and UK residents (GDPR)

We rely on these legal bases:

• Providing the game (Art. 6(1)(b) GDPR) — your account, saving and restoring progress, and in-app purchases.
• Legal obligations (Art. 6(1)(c) GDPR) — keeping purchase records.
• Legitimate interests (Art. 6(1)(f) GDPR) in running, securing and funding our games — fraud prevention, server logs, app configuration, choosing in-game offers, and limited ads that store nothing on your device.
• Consent (Art. 6(1)(a) GDPR and § 25 TDDDG) — analytics, A/B testing, campaign measurement, and ads that are personalised or store information on your device.

You have the right to access, correct, delete, restrict, and receive a portable copy of your data, to object to processing based on legitimate interests, to withdraw consent at any time without affecting earlier processing, and to complain to a data protection authority. To make a request, email us your player ID. You aren't required to provide any data; the game plays the same without consent to analytics or personalised ads.

International transfers

We and our service providers process data in the United States and other countries. For transfers from the EU, EEA, UK and Switzerland, they rely on safeguards such as the EU–US Data Privacy Framework and the European Commission's Standard Contractual Clauses.

Children

Our games are not directed at children under 13, and we don't knowingly collect their personal information. If you believe a child has used one of our games, contact us and we will delete their data.

Changes

We update this policy when our games change. The effective date at the top shows the latest revision.

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